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Bolton Honda honoured with 2018 Honda Driving Excellence Award for superior customer service

April 11, 2019   ·   0 Comments

The name Honda is easily recognizable as a leader in the automotive industry world wide.

With a reputation for quality engineering, superior craftsmanship and beautifully styled vehicles, Honda has maintained its global presence in the industry by not only producing quality cars and trucks, but also through a high level of guest service.

At Bolton Honda, the staff is committed to providing that world-renowned unforgettable sales, service, and consultation experience, that brings Honda guests and their families and friends back to the Bolton dealership when it’s time to purchase a new vehicle.

In appreciation of the effort at this local dealership, Honda Canada Inc. has awarded Bolton Honda the coveted 2018 Honda Driving Excellence Award.

The Honda Driving Excellence Award is a consumer driven recognition of a Honda dealership that delivers an exceptional guests service experience.

Honda honours select dealerships across the country based on guest feedback and their experience with sales people, service people, and management.

“I would like to congratulate you on your determination during the course of 2018 and delivery of a ‘Quality Podium Level Customer Experience, “ said Dave Gardner, president and CEO of Honda Canada to staff at Bolton Honda.   “I would also like to thank you for embracing Honda Driving Excellence as an integral part of your daily business practice, as this is a key element to our achievement of the long term Vision for 2030 to ‘Serve people worldwide with the joy of expanding their life’s potential’.”

Bolton Honda General Manager, Daniel Melvyn, said he was proud of his team and their efforts to achieve a high level of success.

“I’m very glad that Honda Canada has chosen us as one of the very few Honda dealerships in the country to be awarded this honour,” Mr. Melvyn said. “They take into account many different areas of our performance and evaluate us. At Bolton Honda customer satisfaction is the key. We want every guest to have the same great experience. It doesn’t matter if they buy a new car, a used car, or even if they’re just in their initial stages of their decision, we welcome them. When a guest arrives there is an expectation that our salespeople will be open-minded and treat everyone with the same great service.”

After 11 years in town, Bolton Honda has secured their reputation among local residents as a reliable and friendly place to shop for a new vehicle while enjoying a positive experience through the entire car buying process.

The staff at Bolton Honda believe in engaging with the community as friends and neighbors and it is a commitment they take seriously.

As a member of the Performance Auto Group, one of southern Ontario’s largest automotive dealership groups, the team at Bolton Honda strive to meet or exceed the Group’s passion for excellence in customer service. This is achieved through personal customer attention to every visitor who arrives at the dealership.

“Guests leave Bolton Honda happy and we want them to come back happy,” Mr. Melvyn explained. “That’s our main goal. We want the guest to be fully satisfied and make sure that whether it’s a service guest or sales guest, they have the information they needed and they’ve been treated courteously. We try to make sure that the guest has been given the right options for what they need.”

The commitment to guest service is not only a priority in the showroom, it extends to the service department where a team of Honda qualified service technicians are knowledgeable in repair and maintenance.

They are experts in diagnosing and repairing any kind of problem with your vehicle.

As a full service dealership Bolton Honda will have a vehicle to suit your needs whether you are looking for a brand new car, truck, or SUV, or a pre-owned fully certified automobile.

They carry the full line of new Honda vehicles that are manufactured to meet the needs of any driver.

From the compact and affordable Honda Fit to the popular Honda Civic, there is a car for every driver.

If you need a vehicle for outdoor adventure or as a working truck, the all new 2019 Honda Passport, the full-size Honda Pilot and the rugged Honda Ridgeline pickup truck are built to take on any challenge.

For commuters and those who use their vehicles for running around town, the Accord, Insight, and Clarity electric hybrid vehicles offer style and reliability combined with efficiency and fuel economy.

If you are in the market for a pre-owned vehicle Bolton Honda stocks well-maintained, low mileage, recent model vehicles that are put through an uncompromising 100-point inspection by factory trained technicians.

Vehicles that qualify and are eligible receive Honda Certified status.

The team at Bolton Honda welcomes you to visit and meet the staff and see why they were chosen to receive the 2018 Honda Driving Excellence award for superior customer service.

Bolton Honda is located at 65 Pillsworth Road, at Highway 50, in Bolton.

They may be reached by telephone at:
905-457-0888, or you visit on-line at
www.boltonhonda.ca.

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